Frequently Asked Questions
  1. Who are my business competitors and what are the keywords they are using for their ad campaign?
  2. How does a keyword tool help my business?
  3. How do I search keywords/competitors?
  4. What is PPC ranking?
  5. What is Ad Rank?
  6. What is a Watch List Reports?
  7. What are Recent Searches Reports?
  8. How/where do you get your data?
  9. How often do you update your system?
  10. How do I sign-up for the service?
  11. How do I cancel my account?
  12. How do I get support?

Who are my business competitors and what are the keywords they are using for their ad campaign?

KeywordSpy is the answer to this question. KeywordSpy is a keyword research tool which tracks down the keywords your business competitors are using in their e-commerce advertising campaigns. The keywords are being gauge based on PPC, Ad Rank and number of competitors bidding.

It's obvious nowadays that the easiest way to start up a powerful and massive Ad Campaign is through your competitors keywords. Having access to those information allows you to advertise your product on the most popular search engines (Yahoo, MSN, Google, etc.) and put your ads on top of search engine result pages. You can get the placement you want in their sponsored-link rankings by bidding at the right levels vis-a-vis your competitors.

How does a keyword tool help my business?

Keyword optimization is the first thing you start thinking about when considering website traffic from search engines. If you are not regularly identifying, testing, adding to and paring down your advertising keyword list as appropriate, you are missing out on huge opportunities.

There is no easy way to have a marketing competitive edge than to learn your competitors̢۪ marketing tool. You sit back and watch your competitors do all the hard work right on your very computer screen. KeywordSpy covers everything.

You can pick and choose the keywords which suit your business needs and can tailor traffic to your website by waging a bigger campaign with search engines through the help of KeywordSpy.

How do I search keywords/competitors?

First step is to type in the "search bar" a generic term that describes your marketing space or a website domain. Once a term or domain name is entered, a result page will then flashed onscreen. From the results, simply click on a chosen domain name or web address and from there you may export the keyword result page to either text or excel format.

For a more detailed explanation of our service, see our system demonstration by going to our main page: http://www.keywordspy.com and clicking the "View Demo" tab.

What is PPC ranking?

PPC (Pay per Click) Ranking denotes the approximated price paid per click of the advertisement using a certain keyword.






What is Ad Rank?

Ad Rank (Advertisement Ranking) is a unique feature of KeywordSpy which refers to the ad effectiveness of a keyword based on its position/rank on search engines' result pages.






What is a Watch List Report?

Found on the upper left side of the result page, the Watch List contains your personalized list of direct competitors and priority keywords.






What are Recent Searches Reports?

Found on the lower left side of the result page, Recent Searches are compilations of searches/keyword queries you have made.






How/where do you get your data?

We collect uncompressed log files from the Internet Service Providers. From these we extract the keywords from the major engines including Yahoo, MSN, AOL, Google and other information sources.

How often do you update your system?

KeywordSpy Research database is updated every month while KeywordSpy Tracking is being refreshed everyday to make sure that our subscribers get current keyword results.

How do I sign-up for the service?

For Free Trial, please click here.

For Pricing and Subscription, please click here.

How do I cancel my account?

Online Cancellation

For online cancellation, please click here.

We seek your authorization by completing an online form in the link and confirming your cancellation.

All cancellations are processed immediately after you have submitted the online form and you will not be billed subsequently. You may continue to login to the system and utilize the remaining services for your paid subscription.

Fax Cancellation

If you prefer to fax your request, you can fax us by using this form.
Please click on this link to access and print our Cancellation Request Form.

Please note that the fax cancellation request cycle would normally take 3-5 working days to complete. Cancellation forms should be faxed at least 3-5 working days prior to renewal to avoid automatic billing.

You may fax the form to:
For customers within the US: 1-877-520-8596 (toll-free) or
For customers outside the US: +65-6324-3198 or +1-877-520-85-96

We will process your cancellation upon receiving the Subscription Cancellation Form.


How do I get support?

If you ever become stuck with using our product or have queries related to keyword research you may contact us at support@KeywordSpy.com.